Reviews

I was a walk-in because I didn’t confirm my appointment for Saturday. Still I was out in an hour or so.

Quick

Poor Customer Service! I ask the advisor to find out why the windshield washer wasn't working. Luke Fruia changed the vehicle's battery on October 5th and the window washer stopped working at that time. My last experience was the worst we've experienced. After the oil changed, they were going to troubleshoot the windshield washer and let me know that day, Thursday, March 25th. I waited to hear from my advisor until 5:30pm and I had to call my advisor only to find out they could not identify (Probably didn't try) the problem and was going to hold the vehicle overnight. Since I wasn't notified, I had to find a ride home. I needed the vehicle Friday, March 26th, for a prior commitment. Friday morning my advisor calls me to advise us that the windshield washer motor has to be replaced at a cost of $325. His failure to explain or breakdown the cost made me uncomfortable so I declined the services. Knowing that the service department had to reassemble the vehicle, I asked them to return my vehicle to me by 1:30pm giving me just enough time to meet my commitment. As you might guessed, my Buick Enclave wasn't delivered to me until after 3pm. There will not be another opportunity for you to service my vehicle nor will I be interested in purchasing from Luke Fruia.

Atentive, prefessional and efficient!!! Great dealership

Great service!

great

Ivan my sales advisor was very knowledgeable, friendly, and very attentive. John the sales manager was also very friendly and helpful. Ruben in finance made the process very quick and easy. Overall a great and painless buying experience!

Joe and Jesse assisted me and were awesome! Give them a raise!

Went in for a service recall. And everyone was nice and attentive.

Great Service