983 Reviews Found
Confirmed Service Customer
Alberto was super awesome! He called & kept me up to date with my Buick :)
Erika M.
MISSION
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Luke Fruia Motors!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
It was great that you came to pick up our vechile from our home to get it serviced but somehow, you ran out of gas on your way back. It literally stalled on you in San benito! Very displeased and disappointed that your employees did not notice the gas levels on the vehicle before leaving your dealership. And just to clarify, the gas light was not on when they jumped started my vehicle and drove off with it from my home so somehow it used all of the gas from Brownsville to Harlingen? Again, very disappointed.
Lizzbett M.
HARLINGEN
Business Response
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (956) 467-5781 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
They took care of all of my needs and more. Thank you
Bruce M.
LOS FRESNOS
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Luke Fruia Motors. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Really great assistance, from an oil change all the way to buying a new or used car they make you feel comfortable and with out any pressure.
Daniel C.
BROWNSVILLE
Business Response
Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
I had made an appointment that morning, for 2 PM. It looked as though they got busy with other oil changes that were just drop ins. Considering I was out in 45 minutes I thought that was a good effort. Not sure if they normally wash the vehicle, it was not offered, but I most likely would’ve preferred to getting on the road.
Beverly S.
LAGUNA VISTA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Both the sales experience and now the follow ups with the service department are excellent!
Manuel M.
BROWNSVILLE
Business Response
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The people at Fruias are off the charts good at their jobs. In addition, they are “people” people! Friendly, professional and always at ease when dealing with whatever issue you present them with—this is rare in a car dealership.
Nancie H.
RANCHO VIEJO
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Joe Ramirez is an excellent sales man for the dealership
Christopher T.
CORP CHRISTI
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Luke Fruia Motors!
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Confirmed Service Customer
Waiting for part but we love the friendly experience and delicious coffee and snacks
Rick S.
BROWNSVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Always excellent service, always offering curtsy waters while you wait... very friendly employees.
Cinthia G.
BROWNSVILLE
Business Response
Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
My experience at the Luke Fruia Motors dealership was nothing short of positive! All of the employees were very amicable and professional! Ivan Guerra was my consultant! His services were nothing short of sublime! Ivan was very kind! Ivan was very patient as well!
David S.
BROWNSVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Luke Fruia Motors!
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Confirmed Sales Customer
Everyone was very friendly and helpful. Oscar was very helpful and so were the other employees. It was nice to deal with people that cared...
Geraldine M.
BROWNSVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
It’s very helpful don’t spend much time in writing area. They treated me very professional
Alfonso P.
LOS FRESNOS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Luke Fruia Motors and we hope to see you again soon! Until the next time we meet, take care!
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Confirmed Service Customer
Our service advisor Aaron always provides us with great customer service. He services our vehicles and attends to our needs promptly. He also works around our schedules by arranging pick up options and not just fixing what is wrong with our vehicles but also advising us of things that need to be done as maintenance. The service department is the reason why we continue and shop in Luke Fruia.
Jaime D.
BROWNSVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service Rep Aron was great and our sales rep Pete was great at getting us a rental to complete our trip to Corpus. Thank you
Valued C.
BROWNSVILLE
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