The owner me Luke is a racist , he does not appreciate the Mexican workers he has there, he only greets his kind , I know I used to work there , I regret buying him 3 cars, never acknowledged me as a customer or an employee, never going back
Hi, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (956) 467-5781 so we can make your experience a positive one.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
It was awesome, perfect for my first buy. The people were extremely patient. Jesse was the man for the job and Mr. Edge. These guys i feel are the reason why luke fruia has such an amazing vibe. They didn't try to convince me but make me feel comfortable and tend to my likes. I deeply appreciate everything that has been done for me. Thank you so much. Have a blessed day and merry christmas
Had 9:45 appt. to check power steering noise and wash car. Service tech rode with me to check the noise I was experiencing. Left car came back at 3:30 pm. Car was not ready had not been washed. Service tech said need twenty minutes or so. Waited till 4:30 and went to service desk. Got from tech Oh let me get your car. He then also told me that the mech had said there was no cure for the noise and GM is satisfied with it making that noise If it gets louder come back and they will get service manager involved. Glad I was not sitting and waiting in waiting lounge all that time? Definitely my was put on the back burner that day. Six and a half hrs to offer it can't be fixed and wash car???? Also I believe normally the wag includes vacuuming. Well back area is still not vac. Very disappointed in fruia.
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (956) 467-5781 when you can so we can address this situation directly. Thank you and have a great day.
Ezequiel Esquivel, we regret to see that you weren't happy with your experience here. We would like to have a better understanding about your experience. Please reach out to us at (956) 467-5781 at your earliest convenience and we will do our best to resolve this with you.
Thank you Rudy for finding the Yukon that I wanted and for helping get the best deal in the valley! Very easy experience like our first purchase here three years ago! I still can’t believe I am driving this amazing Yukon! Thank you again!