I had a very pleasant experience at Luke Fruia. I had never had to have my vehicle in for a repair much less filed a claim with my insurance. Sal looked at my vehicle and allowed me to ask him questions on how to go about filing my claim. After everything was done, I heard from Flor who was also very knowledgeable. She answered my numerous questions and helped considerably in easing my stress! She was in contact with me from the start and never waivered until everything was done. I appreciate everyone in the Automotive Repair Department so much. Everyone was so courteous, polite, and appeared to genuinely be concerned for me and my vehicle. Thank you everyone for all they did.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Luke Fruia Motors! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Luke Fruia Motors!
First of all the seller person was nice very kindly and professional about since the start. Second very helpful since the beginning until the end and never gave up on us. with more sales persons like that the dealer will keep my business and other.
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
Great service. Your team is always there to help solve an issue. Your shuttle service is great as well. I only have had one minor negative thing to say but it’s understandable with how busy your staff is. I asked for a car wash after my oil change and when I went outside to get my car, my car was dirty. I didn’t want to go back and wait again so I didn’t mention it.
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
my gmc terrain air condition broke down after only 24,000 miles obviously had a defective part but neither Fruia or GMC would give me a _PARTIAL discount.Chris Cisneros was very nice but no discount Very unhappay .I have bought 4 cars from Mr. Fuia. I expected a little consideration. Will see if there is another purchase at Fruia motors.
Hi, we regret to hear that you had this experience with us. Alfredo Garcia, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.