I was greeted with a warm handshake from the service manager Mr. Cisneros. And explained my problems and within minutes was taken care of and giving a ride to my place of work. After two days was called that everything was fixed and even provided a nice car wash. That’s great service thank you guys don’t change. And also a great service advisor
Bad service on ac repairs took car in for bad ac smell ,it still smells bad paid almost 400 dollars now they say it could be dirty filters .recommendations change them out i would think it would've done with the ac service, very disappointed.
Very disappointed with the customer service .. i always get a loaner but was told NO because it would be ready the following day ..: However I was with out transportation for over a day ., and I had to call numerous times to find out about the status with NO call backs ... the phone kept getting disconnected and I was not able to speak to a representative..
From the time I entered the service department until the time my vehicle was fixed everything was excellent. Mr. Martin Marin explained all my options and provided an excellent customer service clearing all doubts and making sure everything flowed smoothly. The courtesy ride home and back to the dealership confirmed to me the excellence in your service.