717 Reviews Found
Confirmed Service Customer
Great always nice to be there with so many friendly Employes
Jose C.
BROWNSVILLE
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The owner me Luke is a racist , he does not appreciate the Mexican workers he has there, he only greets his kind , I know I used to work there , I regret buying him 3 cars, never acknowledged me as a customer or an employee, never going back
Enrique G.
BROWNSVILLE
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (956) 467-5781 so we can make your experience a positive one.
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Confirmed Service Customer
Great 1st time experience. I will now service my vehicle with Luke FrÃa. Way better than South Texas GMC. Great waiting area w cookies and drinks.
Javier D.
MCALLEN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Until the next time we meet, take care!
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Business Response
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
It was awesome, perfect for my first buy. The people were extremely patient. Jesse was the man for the job and Mr. Edge. These guys i feel are the reason why luke fruia has such an amazing vibe. They didn't try to convince me but make me feel comfortable and tend to my likes. I deeply appreciate everything that has been done for me. Thank you so much. Have a blessed day and merry christmas
Patricia A.
BROWNSVILLE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Luke Fruia Motors! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Had 9:45 appt. to check power steering noise and wash car. Service tech rode with me to check the noise I was experiencing. Left car came back at 3:30 pm. Car was not ready had not been washed. Service tech said need twenty minutes or so. Waited till 4:30 and went to service desk. Got from tech Oh let me get your car. He then also told me that the mech had said there was no cure for the noise and GM is satisfied with it making that noise If it gets louder come back and they will get service manager involved. Glad I was not sitting and waiting in waiting lounge all that time? Definitely my was put on the back burner that day. Six and a half hrs to offer it can't be fixed and wash car???? Also I believe normally the wag includes vacuuming. Well back area is still not vac. Very disappointed in fruia.
Lewis B.
PORT ISABEL
Business Response
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (956) 467-5781 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Luke Fruia Motors
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Confirmed Service Customer
worked like a charm Every thing was ready as promised.
Robert D.
BROWNSVILLE
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
The friendliest and most professional dealer I have ever dealt with. My 5th truck purchased from them.
Louis A.
LAGUNA HEIGHTS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Luke Fruia Motors and we hope to see you again soon! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Ivan is a wonderful asset to the dealership and always readily available. My husband, my son, and I have all bought vehicles with him recently and each time the experience has been most rewarding.
Sara P.
BROWNSVILLE
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Business Response
Ezequiel Esquivel, we regret to see that you weren't happy with your experience here. We would like to have a better understanding about your experience. Please reach out to us at (956) 467-5781 at your earliest convenience and we will do our best to resolve this with you.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I really appreciate the efforts put in to get warranty coverage from GM.
Juan M.
RANCHO VIEJO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Always great service and completed in a timely manner. BobF
Philip F.
LOS FRESNOS
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Luke Fruia Motors and we hope to see you again.
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Confirmed Service Customer
Excellent Service - Friendly & Professional Staff
Zelina P.
LOS FRESNOS
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Wonderful staff that answered all of my questions and set me up with the vehicle that was best for me
Joseph R.
BROWNSVILLE
Business Response
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Thank you Rudy for finding the Yukon that I wanted and for helping get the best deal in the valley! Very easy experience like our first purchase here three years ago! I still can’t believe I am driving this amazing Yukon! Thank you again!
Juan D.
BROWNSVILLE
