Fruia Motors's team was very helpful through all the process of selecting our new vehicles, they had answers for any questions that we had and they explain all the fixtures we were interested in. At the end of the day we didn't buy one, but two vehicles!!! Unbelievable!!!
Very happy with the service, thank you guys !
Everybody has been really helpful, they showed us all of the fixtures for the new cars, we went through all the information in the paperwork, we set up that ONSTAR through our iPads and Smart Phones , we are very happy!
Luke Fruia motors had a great team
Waiting time was very long. And then the 1st time I was there they had told me I had to leave my truck for one day and it ended up staying for 2 days because the guy forgot to call me that I could go get my truck. Need to work on communication with the customers more.
While we are very sorry this happened, Marlen, we're happy you brought it to our attention. It is our main goal to make sure our guests are taken care of in a timely manner. These surveys provide us with valuable insight to find out what's working and what could be improved upon. If you have any further concerns, please reach out to us at your earliest convenience.
Salesperson (Riley) was very courteous, professional, conversational, excellent social skills, patient, very informative, and worked tirelessly to meet our needs. My wife and I have never had such a positive experience with a Dealership before. The Finance Person (Ruben) was just as courteous and professional. It seems that this dealership is a bit smaller, but offers a more personal service. We were very impressed with the whole experience.